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Help center

A clear next step.

Find the answer you need to join your assessment, open your profile or support your group.

Browse all topics below.

Join & sign in

  • Join your company assessment

    Use the enrollment link and group access code from your company contact, verify your email, then start your ten-question assessment.

  • Sign in and open your report

    Use the same email address you used to join. Participants sign in with an email code; managers use their password.

  • Return to saved work or a full group

    Sign in with the email you used to join and resume from My assessments. Saved answers remain when an inactive reservation expires.

  • Accept your manager invitation

    A first-time manager invitation opens password setup directly. It works once within seven days and does not require a second verification email.

Your report & coaching

  • Make sense of your report

    Start with one useful observation, check it against your experience and choose a practical adjustment to try.

  • Use your private coach

    Open the coach from your own ready report to reflect, rehearse a conversation or draft something you will review yourself.

  • Your report is still being prepared

    Submitted means your assessment is complete. Your full report may still be in preparation; you can leave and wait for the ready email.

  • Download or print your report

    Open your ready report from its private email link or your account, then choose Download PDF or Print. Managers can download assigned reports after signing in with their password.

Privacy & information

  • Who can see your information?

    Your designated company contact can see completion status and your final report. Their dashboard does not show your raw answers or private coaching.

  • Request access, correction or deletion

    Email support from your account address and describe what you need. We may verify your identity and coordinate with your organization.

For company contacts

  • Company access and invoice questions

    Your organization arranges assessment access with Your Personal Profile. Company allowances and commercial terms are agreed privately.

  • Follow your group’s progress

    Select your assigned assessment group, check progress and open ready reports. Submitted totals already include reports that are ready.