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Returning participants and managers · 2 min read

Sign in and open your report

Use the same email address you used to join. Participants sign in with an email code; managers use their password.

Sign in as a participant

  1. Choose Participant on the sign-in page.

    Enter the email you verified when joining, then choose Send sign-in code. No participant password is needed.

  2. Open your newest code email.

    Enter its eight-digit code on the verification page and choose Verify and continue. Keep the sign-in browser open while you check your inbox. The code expires after 15 minutes.

  3. Return to My assessments.

    Choose View report for a ready report, View status while one is being prepared, or Resume assessment for unfinished work.

Open a report-ready email

Choose View your report in the email to read, download or print that profile directly. The private link works once within seven days. Keep it to yourself. For private coaching or your other assessments, sign in with your participant email.

Using or outlasting the link does not delete your report. Return with ordinary participant sign-in using the same email address. Continued access still depends on your group and account permissions; you do not need another assessment just because a link has expired.

Sign in as a manager

Team access requires your manager password, including when you have already opened your own report by email. Choose Manager and enter your invited email and password. Forgotten password? Use Forgot your password?, request a reset for that email and open the newest reset link. Reset links work once and last 15 minutes.

First-time manager invitations are different: they last seven days and open password setup directly. Follow Accept your manager invitation if you have not completed that setup.

If sign-in is not working

Check the email spelling and your junk folder. Wait for the resend timer before requesting another code, and use only the newest message. If you are asked to wait, keep the verification page open and try after a few minutes rather than repeatedly requesting email.

On a shared computer, sign out when finished. If another account is already signed in, sign it out before entering your own details. For a persistent problem, contact support with the account email and visible error; never send a password, code or private email link.