Skip to content
Plan your rolloutSign in

Participants with a ready report · 2 min read

Use your private coach

Open the coach from your own ready report to reflect, rehearse a conversation or draft something you will review yourself.

Start from your own report

Sign in, open your ready report and choose Open your private coach. Coaching belongs to the participant whose report it uses. A manager’s permission to read that report does not include its coaching conversation.

  1. Choose a Conversation focus.

    Use Open conversation or a focus such as Communication or Working together. Your recent conversation for that focus is shown when available.

  2. Describe the situation and goal.

    Write in Your message, or start with a suggested prompt. Include the result you want and any practical constraint, using neutral descriptions rather than identifying coworkers.

  3. Choose Send message.

    Read the response, check its assumptions and ask for a revision if needed. The coach provides text for you to consider; it does not send messages to other people.

Ask for something you can evaluate

Keep judgment and privacy in view

The coach uses relevant report context and your messages. It does not know everything about your job or relationships. AI can make mistakes: check facts, tone and suitability before using a suggestion.

Your company contact cannot view these conversations in the manager dashboard. Service providers process the information needed to supply coaching. Avoid names, client information and confidential workplace details; text you enter is not automatically guaranteed to be stripped of identifying information.

If a reply stops or does not arrive

Stop reply ends the current response. Any partial text is incomplete, and an incomplete message is not resent automatically. Review the message on screen before deciding what to send next. Up to 30 messages per hour are available; wait if you reach the limit.

Helpful reply and Unhelpful reply let you give feedback on a completed response. For an access or repeated service error, contact support with the error description, without including private conversation content.