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Participants and authorized managers · 3 min read

Download or print your report

Open your ready report from its private email link or your account, then choose Download PDF or Print. Managers can download assigned reports after signing in with their password.

Start with a ready report

Participants can open their report from My assessments. Managers can open an assigned participant’s ready report from the manager dashboard. Download and print actions appear when the complete report is ready; a submitted assessment can still be preparing its report.

Your private report email can also open that report for viewing, printing or downloading. Keep the email link private. Each PDF request checks that you still have access, including requests made from a previously saved download address.

Save or print the PDF

  1. Choose Download PDF.

    Let the request finish, then check your browser’s downloads list or chosen download folder. Some browsers show a file preview before you save it.

  2. Choose Print for a print view.

    This opens the PDF in another tab. Use that viewer’s print control and check the preview, page size and margins before printing.

  3. Review the copy you received.

    Check the participant’s name and assessment completion date on the cover. The download filename includes the date and a short reference so you can distinguish reports. Page count varies with the content and layout.

If the file does not arrive

First check whether the browser downloaded the file silently or blocked the new print tab. Allow a download or tab for the YPP page only if your browser asks and you intended that action. Check your connection and the message on the report page.

If sign-in is required, sign in again and open the report before downloading. If the report is still preparing, wait for its ready status. For a download error on a ready report, return to the report and try once more after checking the connection. Repeated requests will not repair missing or incorrect report content.

Report a file problem and keep copies private

For blank, unreadable or missing content, contact support with the browser, report section and error description. Say whether the same issue appears in the web report. Start with a description rather than emailing an entire private report or its access link.

A downloaded PDF remains a copy even if website access changes later. Save it somewhere appropriate and follow your organization’s sharing arrangements. Your designated company contact may download authorized final reports; this does not give them access to private coaching.